Question 1

Are SunSeptic products safe to use?

Accepted Answer

Yes! It's all natural and safe for your septic system, field/yard and plumbing.

Question 2

How Does SunSeptic Work?

Accepted Answer

Septic systems are some of the most common wastewater solutions available. While these systems provide homeowners the benefit of a self-contained, affordable way to dispose of used water and household waste, they also require regular maintenance. SunSeptic provides the solutions you need to keep your septic system running smoothly.

Question 3

Our One Flush Septic Treatments

Accepted Answer

Keeping your in-home and underground plumbing systems clear of blockages is the first step in properly maintaining your septic system. Often, the buildup of cooking oils, hair, toilet paper, and toxic pollutants make it difficult for water to properly flow in your pipes, creating a slower, more inefficient system.

To help break down the waste in your tank and prevent blockages from occurring, we created the most powerful one flush septic treatment available. One treatment breaks down your waste by releasing over 9.7 billion bacteria, simply by flushing the packet down the toilet. Each packet is 100% biodegradable and is made from sustainable ingredients, making this one of the most eco-friendly septic solutions available.

Question 4

Bundled Septic Services

Accepted Answer

At SunSeptic, we stand by each of our products and services and believe they work best together. Because of this, we offer discounts and bundled prices based on your coverage selections. If you purchase an annual septic protection plan, you’ll receive a complimentary two-year supply of our One Flush treatments. That’s 24 treatments of our trusted septic maintenance system. We also offer bundled discounts if you purchase both the annual plumbing and septic protection plans. You can learn more about our pricing here.

Question 5

Comprehensive Wastewater Solutions at SunSeptic

Accepted Answer

Managing your septic system doesn’t have to be complicated. At SunSeptic, we offer a variety of services to maintain your plumbing and septic systems. By using our One Flush treatment packets once per month, you can reduce the amount of buildup within your system. For greater coverage, we offer both plumbing and septic protection plans.

Our services and products provide you with peace of mind, so that you know your wastewater is taken care of. If you’re looking to better maintain and protect your septic system, contact us today.

Question 6

Where is My Septic Tank?

Accepted Answer

If you suspect that your home uses septic, you may not be sure of the tank’s location. Luckily, there are a few quick ways to determine where your system was installed.

1. Most counties keep records of septic tank installations. This information is compiled into a handy map for your reference.

2. Any mysterious high or low sections of your yard may be a giveaway that a septic tank is nearby.

3. Ask your neighbors where their septic tanks are. Usually, home builders will select similar locations for all new construction homes in a given community.

4. Follow your pipes to see where they lead! The sewer pipe should be large – around four inches or so – and will point towards your septic tank.

Ready to confirm your findings? By using a soil probe, it’s possible to find and unearth your septic tank lid. Add a heavy, noticeable marker to the site so that you can easily find it again – something like a rock or decorative lawn ornament would be ideal.

Question 7

Making Septic Repair Affordable

Accepted Answer

Unfortunately, homeowners insurance doesn’t cover septic repair or replacement caused by lack of upkeep. This is especially frustrating when extensive damage is the fault of the previous occupants, not your household.

That’s why SunSeptic has two great solutions for homeowners:

• Preventative maintenance protects your equipment for years to come. Using our monthly treatments helps to break down organic matter that affects the health of your tank.

• Comprehensive coverage offers support in the event of septic repair or replacement. Our no-deductible plans cover up to $5,000 in damages, ensuring that you’re always in a position to mend covered elements of your system.

For a limited time, those who sign up for our annual protection plan will receive two free years of monthly treatments. Ready to get started? Choose your septic plan today!

Question 8

Types of Septic Systems

Accepted Answer

There are three major types of septic systems that vary in design, operation, and maintenance requirements.

1. Open-tank system: In this system, wastewater flows into an open tank that is not covered. It is also rare nowadays, since it doesn’t provide good control over wastewater.

2. Submersible pump system: This variety uses a watertight pump that is submerged in the septic tank. Thanks to its namesake pump, the system is usually cleared by a sewage truck.

3. Standard system: This approach is designed for low-density areas. It is preferred for regions with clay soils because the wastewater flows through a soil filter and into the ground.

Question 9

How do you maintain your Septic System?

Accepted Answer

You can think of a septic tank as your own private sewer system. They’re more affordable, more environmentally friendly, and encourage property owners to dispose of household waste properly. However, they do require a bit of maintenance to remain in good condition.

At SunSeptic, our One Flush septic treatment can make all the difference in the life of your septic system. All you have to do is flush the packet of beneficial bacteria down the toilet. From there, our proprietary blend of microbes will eat away at the waste in your tank, including vegetable oils, hair, and cooking grease. Each packet is 100% biodegradable and made from sustainable ingredients.

If you’re interested in One Flush, consider signing up for your annual septic protection plan. You’ll receive a two-year supply of One Flush at no cost! With our combination of septic protection and maintenance, you’ll never have to worry about unexpected bills for septic repair or replacement.

Contact SunSeptic today to learn more about our products and services.

Question 10

Does Homeowners Insurance Cover My Septic System?

Accepted Answer

This is one of our most frequently asked questions: will homeowners insurance cover my septic system? The answer is a little more nuanced than you might think. Whether or not your tank is covered depends on how it was damaged.

Put simply, your septic tank counts as part of your home, which means that it’s covered in the event of major catastrophe. However, if your tank is destroyed due to misuse, the required repairs won’t be covered by your homeowners policy. Here are the events that are and aren’t covered by your insurance.

Disclaimer: This post does not constitute legal advice. Please consult with your insurance agent for detailed information about your individual policy and its coverage.

Question 11

If you don't maintain your tank, insurance will not cover damages.
What Isn’t Covered by Home Insurance

Accepted Answer

Wastewater specialists know that the most common problems with septic tanks can be attributed to our own actions. Whether the tank was installed improperly, misused, or left unmaintained, the outcome is the same: early and expensive replacement.

Events that cause wear and tear to your septic system include flushing things that shouldn’t be flushed (especially oils and strong chemicals), lacking proper drainage, and invasively growing tree roots. Homeowners policies generally will not cover the repair or replacement of septic tanks damaged in these ways.

Question 12

Common Problems with Septic Systems

Accepted Answer

Keeping the tank clean and drained can generally extend the life of your septic system and prevent damage that could lead to expensive repairs or a complete replacement. But issues can surface anytime. Some common septic tank problems include:

- Odor from drains
- Build-up of solids
- Damaged pipelines
- A collapsed baffle
- Improper installation
- Damage due to movement of ground
- Tree root infiltration

Question 13

PROTECTING YOUR FAMILY FROM UNEXPECTED EXPENSES
Plumbing and Septic System Protection

Accepted Answer

Despite all we do to properly maintain our septic systems, unexpected circumstances may require more extensive treatment. Repairing or replacing a septic system can be costly, so it’s important to be prepared for the worst-case scenario.

At Sun Septic, we offer comprehensive protection plans that cover any repair or replacement costs for your septic and plumbing systems by detecting and addressing problems early. Without our protection, a new system could cost you anywhere from $2,500 to $4,000. Members of our Sun Septic Protection Club receive no-deductible coverage for up to $5,000 of damage.

Question 14

How to Install a Septic Tank

Accepted Answer

Whether you are installing a new septic tank or replacing an old one, you need to follow the proper procedure, or you could have problems with your installation. You can usually find all the information you need to install a septic tank at your local public health office or county health department.

If you are installing a new system, you should first get a soil sample done. This will tell you what kind of system you will need and how deep to bury your tank. In contrast, if you are replacing an existing system, you will need to find out what type of system it is before you start digging.

Question 15

WHEN DO YOU NEED TO REPLACE THE WHOLE SYSTEM?
Septic Repair vs. Replacement

Accepted Answer

How do you decide whether to repair or completely replace your equipment? The answer can vary based on which professional you consult with. Most issues that cause drainage problems or sewage odor can be solved by pumping the tank. In many other cases, a new pipe or component may be all that’s needed to get your system back in tip-top shape.

Consider septic replacement in the event of advanced age or serious damage. While you can stave off signs of aging through proper maintenance, your tank will eventually reach the end of its life. It may also be infiltrated by roots, damaged by hazardous chemicals, or impacted by ground movement. In these instances, total replacement is recommended.

Question 16

When Do You Need Septic Repair?

Accepted Answer

Strong odors and the presence of sewage are the primary indicators that septic repair services are immediately necessary. If you find wastewater backing up into your home, the most common culprits are an overfilled tank or a clogged pipe. In either case, you should call a plumber who specializes in septic repair.

Before they arrive, take a look inside your septic tank. If the level is very high, you’ll need to pump the tank and look for any obvious issues, like a clogged screen. If the level is low, the connection between your home and the tank is probably stopped up. The plumber should be able to help you address this issue. However, it’s important to note that many other issues may be present within the septic system. If this is the case, you may be referred for a total replacement.

Question 17

Making Septic Repair Affordable

Accepted Answer

Unfortunately, homeowners insurance doesn’t cover septic repair or replacement caused by lack of upkeep. This is especially frustrating when extensive damage is the fault of the previous occupants, not your household.

That’s why SunSeptic has two great solutions for homeowners:

• Preventative maintenance protects your equipment for years to come. Using our monthly treatments helps to break down organic matter that affects the health of your tank.

• Comprehensive coverage offers support in the event of septic repair or replacement. Our no-deductible plans cover up to $5,000 in damages, ensuring that you’re always in a position to mend covered elements of your system.

For a limited time, those who sign up for our annual protection plan will receive two free years of monthly treatments. Ready to get started? Choose your septic plan today!

Question 18

Know the Do’s and Don’ts of Your Septic System

Accepted Answer

What to do (and what not to do)

Your septic tank can only do its job if you use it according to best practices. Remember, it’s not a garbage can. The materials you flush down the toilet or pour down the drain affect your septic system’s ability to function. If you dispose of too many off-limits items, you’ll probably need to have your tank pumped more often than you planned. You’ll also be at higher risk of damage than someone who restricts what’s flushed or poured down the drain.

The Don'ts

Here are a few major don’ts for septic tank ownership.

• Don’t flush sanitary products, diapers, “flushable” wipes, cat litter, oil-based paints, food waste, coffee grounds, cooking grease, medications, or oil. The only things that should go down the toilet are waste and toilet paper.

• Don’t put harmful liquids like solvents, paint thinner, household cleaners, or gasoline down the drain.

• Don’t alter your property’s drainage features without considering your septic tank.

• Don’t drive over your drain field (and definitely don’t park on it!).

• Don’t plant trees near your septic tank (roots can cause damage).

• Don’t add bathrooms to your home without updating your septic system.

The Do's

On the other hand, there are a few great things that you should be doing for the health of your system.

• The EPA recommends that you have your tank inspected every three years and professionally serviced every three to five years.

• Find your septic tank and mark its location in case of an emergency.

• Keep a record of all maintenance and repairs performed on your system.

• Update your septic system when you add onto your home.

• Properly dispose of unused medications, cooking grease, and household waste.

• Avoid harsh, caustic chemical drain openers. Instead, call a plumber.

• Use a flushable septic treatment once per month to ensure that your system remains healthy and efficient.

Question 19

Don't Be Surprised! Plan for Major Repairs

Accepted Answer

Keeping up with your septic tank can help you avoid costly repairs. However, if you’ve just purchased a new home or are new to septic maintenance, you may be surprised to find that your system already has issues. Typically, problems include damage from tree roots, backflow from excessive water use, or malfunctioning due to improper installation. In the event of such complications, you’ll need to have some money set aside for repair or replacement.

For those seeking to avoid sky-high surprise bills, a SunSeptic protection plan is an optimal solution. This approach covers up to $5,000 of damages with no deductible. Additionally, those who purchase both septic and plumbing coverage with SunSeptic receive a bundle discount. Our memberships include a complimentary two-year supply of SunSeptic’s monthly septic treatments.

Frequently asked questions

Are SunSeptic products safe to use?

How Does SunSeptic Work?

Our One Flush Septic Treatments

Bundled Septic Services

Comprehensive Wastewater Solutions at SunSeptic

Where is My Septic Tank?

Making Septic Repair Affordable

Types of Septic Systems

How do you maintain your Septic System?

Does Homeowners Insurance Cover My Septic System?

If you don't maintain your tank, insurance will not cover damages. What Isn’t Covered by Home Insurance

Common Problems with Septic Systems

PROTECTING YOUR FAMILY FROM UNEXPECTED EXPENSES Plumbing and Septic System Protection

How to Install a Septic Tank

WHEN DO YOU NEED TO REPLACE THE WHOLE SYSTEM? Septic Repair vs. Replacement

When Do You Need Septic Repair?

Making Septic Repair Affordable

Know the Do’s and Don’ts of Your Septic System

Don't Be Surprised! Plan for Major Repairs